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Legal & policies

Refund/Cancellation Policy

This policy explains how RallyRecap subscriptions are canceled and how refund requests are reviewed.

  • Subscriptions renew automatically at the cadence shown at checkout and in billing settings.

    Billing cadence
  • Cancel in billing controls or Stripe Billing Portal. Cancellation usually takes effect at the period end unless the billing flow says otherwise.

    Cancellation timing
  • No reason is needed during the first 30 paid days. Later requests are reviewed case by case. Exceptions for fraud, payment abuse, and repeated chargebacks apply.

    Refund policy

A short guide to this policy. Read the full sections for details and exceptions.

1.Billing cadence

RallyRecap subscriptions renew automatically according to the plan cadence shown at checkout and in billing settings.

2.How to cancel

You can cancel from in-app billing controls or through Stripe Billing Portal. Cancellation actions are also reflected in the billing page status messaging.

3.When cancellation takes effect

Cancellation usually takes effect at the end of the current billing period or trial period unless otherwise stated in your Stripe billing flow.

4.Refund policy statement

During the first 30 days of any paid plan, RallyRecap will honor refund requests without requiring a reason. After the first 30 paid days, refund requests are reviewed case by case at RallyRecap discretion.

This policy does not require RallyRecap to refund fraudulent activity, payment abuse, repeated chargebacks, or charges outside the first 30 paid days.

5.How to request a refund

Email support@rallyrecap.app and include account email, payment date, amount, and an optional reason for the request.

Typical response time is within 3 business days.

6.Chargebacks and abuse

We may limit account access or dispute rights in cases of payment abuse, repeated chargebacks, or fraudulent activity.

7.Policy updates

This policy may be updated as billing processes evolve. Related terms are available in the Terms of Service.