Legal
Refund/Cancellation Policy
This policy explains how RallyRecap subscriptions are canceled and how refund requests are reviewed.
- Effective date
- February 24, 2026
- Last updated
- June 9, 2026
- Version
- v1.2
1. Billing cadence
RallyRecap subscriptions renew automatically according to the plan cadence shown at checkout and in billing settings.
2. How to cancel
You can cancel from in-app billing controls or through Stripe Billing Portal. Cancellation actions are also reflected in the billing page status messaging.
3. When cancellation takes effect
Cancellation usually takes effect at the end of the current billing period or trial period unless otherwise stated in your Stripe billing flow.
4. Refund policy statement
During the first 30 days of any paid plan, RallyRecap will honor refund requests without requiring a reason. After the first 30 paid days, refund requests are reviewed case by case at RallyRecap discretion.
This policy does not require RallyRecap to refund fraudulent activity, payment abuse, repeated chargebacks, or charges outside the first 30 paid days.
5. How to request a refund
Email support@rallyrecap.app and include account email, payment date, amount, and reason for the request.
Typical response time is within 3 business days.
6. Chargebacks and abuse
We may limit account access or dispute rights in cases of payment abuse, repeated chargebacks, or fraudulent activity.
7. Policy updates
This policy may be updated as billing processes evolve. Related terms are available in the Terms of Service.
Recent updates
- v1.2 (June 9, 2026): Updated Refund/Cancellation Policy and Terms for the first-30-paid-days no-questions refund window, followed by case-by-case refund review.
- v1.1 (May 9, 2026): Updated Privacy Policy for PostHog product analytics, analytics opt-out controls, account deletion analytics cleanup, and retained billing/trial history language.
Questions about these policies? Email support@rallyrecap.app.
Terms|Privacy|Refunds